How do I order furniture from your website ?
On placement of order of the product(s),we will calculate and display a guaranteed order total, including all shipping costs from our warehouse(s) / vendor(s) to your selected destination, as well as any applicable taxes. You can send across your request on your preferred customizations as an email. Our personnel will get back to you within the next 12 hours with your finalized order, tracking number, shipping details and a payment link for transaction.
Are there any additional costs that will be due upon receipt of my order?
On receipt of the finalized order, you will be provided with a guaranteed total in the local currency. The order total presented will be the exact amount that you will be billed (inclusive of all taxes). There will not be any additional costs billed upon delivery.
How can I track my order?
Once your order is placed, its details will be mailed to you within a period of 12 hours. This email will contain your personal order and tracking number. Our delivery partner will be delivering your unique piece(s) to your doorstep. You can login with your tracking number on their site or simply click on a link provided by them to track your order status. If you have any issues or queries, please feel free to get in touch with our personnel on +91-7338877119 (9am-7pm) or drop us an email at Info@studioneonattic.com.
Upon placement of order, when can I expect my order to be delivered?
All our orders are customised and made to order. Upon confirmation from your end we will process the order within 24 hours and will be delivered to your doorstep within 6-8 weeks – This timeline will vary depending on the product(s).
Do you offer International Shipping?
We currently only ship within India.
How much is the Shipping fee?
Shipping fee varies by product and delivery destination, which will be shared in the order confirmation mailed to you.
If I live on the 10th Floor of an Apartment, would I incur additional shipping charges?
For apartments, extra shipping charges will not incur till the 1st Floor. Beyond which, per-floor charges will be applicable (subject to availability of service lift).